Got a question about commissioning me?
See if I've answered it here...
WHAT SIZE SHOULD I GET?
This depends somewhat on your budget and where the artwork will go in your home.
The standard is my most popular size, either A4 (to fit a standard A4 frame) or a 20cm x 20cm square (to fit a 10 x 10 inch frame) at £225
This size works well not just for a wall but also for a shelf or a desk, it's a bit more mobile.
My large size is A3 and will fit a standard A3 frame, this can also accommodate more than one dog at £295 for a single animal, and an additional £95 per extra dog
For anything larger (I can work up to A2) please get in touch to discuss your requirement - firstname.lastname@example.org
DOES IT COME FRAMED?
No, framing is available on request and I can include it as an option if you’d like it, just bear in mind that there will be an additional charge for the frame and for postage and packaging
IS POSTAGE INCLUDED?
Yes, for all UK delivery addresses, your order will come wrapped in sturdy packaging via Royal Mail special delivery
For European or American destinations, I use DHL or UPS and will quote in advance.
Additional postage and packaging will be quoted for any framed paintings, at the time of ordering.
WHAT PHOTO SHOULD I USE?
I usually recommend using a favourite photograph, one that represents to you the true character of your pet.
A high-quality head and shoulders photograph where you can clearly see the eyes is ideal. If you would like me to use a professionally taken photograph, please let me know. I will need permission from the photographer to use their picture as a reference.
If you can avoid using photographs with a filter applied that would be helpful. I once had a photo of blue/black dog sent to me that was brown in real life!
And, if you’re not sure, feel free to send a selection and let me choose for you.
I say the better quality the photograph, the better the artwork, but I have been known to work with faded and curled photographs from the seventies of past loved but not forgotten pets. In these instances, I apply a huge dollop of artistic license, I draw on my experience of having painted 100’s of portraits, but there is an element of risk to this. If you’re game, then so am I 😊
WHAT IF I DON'T LIKE THE FINISHED ARTWORK?
Well this hasn’t happened to me yet, but I think it’s worth talking about. Hopefully, from this website, you’ve seen enough examples of my work to know roughly what to expect.
My style is not photo realist, it leans more toward character expression, but if something isn’t quite right I’ll make small changes until it is, so don’t be afraid to speak up and let me know if a colour is wrong or the look in their eye isn’t quite right and I’ll happily work on it (within reason) until you are happy with it.
Once you’ve accepted the artwork and paid for it I am unable to exchange or refund your order.
DO I NEED TO PAY A DEPOSIT?
No, I’ll be honest, it’s additional administration for me and it cuts into my painting time. I like to trust people, although I was a little too trusting (and naive!) when I first started out all those years ago and I had one customer who didn’t pay me!
I learnt my lesson the hard way and now ask for full payment before I send the final artwork to you. Some customers have asked to pay over 2-3 months and I can certainly provide a payment plan option if you would like one.
HOW LONG DOES IT TAKE?
I only work on commissions 2-3 times a year, so my waiting list is generally 3 months, the artwork itself will take several hours over the course of a week.
If you need the painting for a specific date, let me know at the time of contacting me and if you’re looking to get one as a Christmas present I’d recommend contacting me as early as August.
IS THERE A QUESTION I'VE NOT ANSWERED?
Please email me at email@example.com and I'll reply asap.